Our goal is to make an exchange or refund as fair and easy as possible.
We want you to be completely satisfied with your purchase.
You can initiate a return within 30 days from receipt of your product. We must receive the return within 45 days allowing for two weeks of transit.
We will provide a full refund but you must follow the following conditions.
Returned items must be in new, unused, and resalable condition with all parts and materials included.
Returned items must be in their original packaging material.
Return shipping costs will be at the customer’s expense.
You must follow our Easy Way To Return An Item instructions.
When we receive your return it is inspected and a partial refund is determined for opened or used products, returns not in their original packaging, or returns that did not follow the Easy To Return An Item instructions.
You can expect to receive your refund within 15 days of our receiving your returned shipment. This can generally be 30 days after you have sent it back to us based on the normal transit time, product inspection time and your bank processing time. We will do our best to process your refund as quickly as possible.
You will be notified by email confirming your refund. The refund will be in the sameform of payment as you used to make your purchase.